Terms and Conditions

Welcome to dragonberrystudio!

These terms and conditions outline the rules and regulations for the use of DragonBerry Studio's Website, located at https://dragonberrystudio.in.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use dragonberrystudio if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing dragonberrystudio, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

Welcome to DragonBerry Studio. By accessing our website or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our website.

1. General

DragonBerry Studio is an independent art and design studio offering original artwork, art prints, stationery, handmade products, and creative goods.

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or guardian.

2. Products

We strive to display our products as accurately as possible. However:

  • Colours may vary slightly due to screen settings and photography.

  • Handmade products may have slight variations, making each piece unique.

  • Product dimensions are approximate unless otherwise specified.

These natural variations are not considered defects.

3. Pricing

All prices are listed in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice. However, the price you pay at checkout will be honoured for your order.

4. Orders

Once your order is placed, you will receive an order confirmation email.

DragonBerry Studio reserves the right to cancel or refuse any order due to:

  • Product unavailability

  • Pricing errors

  • Suspected fraudulent activity

  • Incorrect customer information

If payment has already been made, a full refund will be processed.

5. Payment

We accept secure online payments through trusted payment providers available on our website.

Your payment information is processed securely and is never stored by DragonBerry Studio.

6. Shipping

Orders are generally processed within 2–5 business days, unless stated otherwise.

Delivery times may vary depending on your location and courier services.

DragonBerry Studio is not responsible for delays caused by courier companies, weather conditions, public holidays, or other unforeseen circumstances.

7. Returns & Refunds

Due to the nature of our products, we do not accept returns or exchanges unless:

  • The wrong item was delivered.

  • The item arrived damaged.

If your order arrives damaged, please contact us within 48 hours of delivery with clear photographs of the product and packaging.

Approved claims may receive a replacement, store credit, or refund at our discretion.

8. Intellectual Property

All artwork, illustrations, designs, graphics, photographs, logos, text, and other content on this website are the exclusive property of DragonBerry Studio unless otherwise stated.

You may not:

  • Copy or reproduce our artwork

  • Sell or distribute our designs

  • Modify our products or artwork

  • Use our content for commercial purposes

without prior written permission.

9. Custom Orders

Custom artwork and personalised products require customer approval before production.

Once production has begun, custom orders cannot be cancelled or refunded unless the product arrives damaged.

10. Limitation of Liability

DragonBerry Studio shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our maximum liability shall never exceed the amount paid for the purchased product.

11. User Conduct

By using this website, you agree not to:

  • Use the website for unlawful purposes

  • Attempt to disrupt or damage the website

  • Upload harmful software or malicious content

  • Infringe upon the rights of others

12. Third-Party Services

Our website may contain links to third-party websites or services.

DragonBerry Studio is not responsible for the content, privacy policies, or practices of external websites.

13. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Changes become effective immediately upon publication on this website.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

DragonBerry Studio

📧 hello@dragonberrystudio.com